Privacy policy

• Account details: email address (for sign-in OTP), name, and phone number when you create or update your profile.
• Order and delivery details: shipping name, address, city, PIN code, items ordered, sizes, payment method (cash on delivery or prepaid), and order status.
• Support messages: information you share when you email, call, or WhatsApp us about an order or exchange.
• Technical data: basic device and browser information, and cookies needed to keep your bag signed in and secure (see Cookies below).

Prepaid card, UPI, and wallet payments are processed by our payment partner. We do not store your full card number or UPI PIN on Abraca servers.

• Process and deliver your orders, including COD verification and courier handoff.
• Send order confirmations, shipping updates, and exchange status by email or SMS.
• Run your account: sign-in codes, order history, and saved shipping details.
• Apply eligible offers (for example, first-purchase discount) and prevent misuse.
• Respond to questions and resolve issues under our exchange policy.
• Improve site reliability, security, and customer experience.

We do not sell your personal data. We share it only as needed to run the store:

• Payment processors to complete prepaid transactions securely.
• Courier and logistics partners to ship orders and exchanges to your address.
• Technology providers that host our database, authentication, and website infrastructure.
• Authorities if required by applicable law or to protect Abraca, customers, or others from fraud or harm.

We use essential cookies and local storage to remember your shopping bag, keep you signed in, and protect checkout. These are required for the site to work. We do not use third-party advertising cookies on abraca.in today.

We retain order and account records for as long as needed to fulfill orders, handle exchanges, meet tax and legal requirements, and resolve disputes. You can ask us to update profile details anytime; deletion requests are handled subject to legal retention needs for past orders.

We use industry-standard measures such as encrypted connections (HTTPS) and access controls on our systems. No online service can guarantee perfect security; please use a strong, unique email for your account and do not share OTP codes with anyone.

• Update name, phone, and shipping fields in your account when signed in.
• Contact us to correct order-related information or ask about your data.
• Opt out of marketing messages if we send any in future (transactional order messages will still be sent).

Exchanges are governed by our exchange policy.

Abraca is intended for adults placing their own orders. We do not knowingly collect personal data from children under 18.

We may update this page when our practices or the law changes. The latest version will always be posted here with a revised date. Continued use of the site after changes means you accept the updated policy.

Last updated: September 2026

For privacy questions or requests about your data: